Eligibility and verification using the patient demographic details, we obtain the insurance coverage / benefit information for the services to be provided. Doctor's office can utilize the information, leading to increased upfront collections and considerable reduction in denials. Peace of mind to patient and doctor.
We can either be the primary contact with your callers or supplement your services. If we are the primary contact, we can fully handle your incoming calls or act as your receptionist, screen calls and take a message.
We will take messages for you and deliver them to you via email or phone. You can be assured we will answer all customers, properly and in a professional manner, we will manage your calls without fail.
AceInfosys provides you with affordable remote receptionist service that will answer your phones, screen your calls, take message, which you can retrieve from a remote location. Our remote receptionist service can also offer voicemail options and provide your callers with directions, your hours, and answer your callers questions in a prompt and professional manner. Multiple voicemail boxes are available and your voicemails can be sent to you by e-mail, web or phone.
At the press of a button, our state-of-the-art phone system will notify you when you have a message that needs your immediate attention. Whether you need/want your messages sent, via email, text-messaging, page and/or by fax, you will know what's going on with your business every step of the way.
With AceInfosys appointment scheduling services, you can see missed appointments converting into patient traffic, thus developing your business. Our expert teams of customer service executives are capable of handling multifaceted scheduling services, customized to your requirements, by maintaining details of your patient demographics.
AceInfosys staff members are well trained professionals, screened and sensitive to the medical nature and importance of each incoming call. Whether its regarding setting an appointment, confirmation of an appointment, lab result protocol, prescription dispatch, or handling and dispatching that true emergency call to you, we take our role in helping you very seriously.